IT Coordinator

About the Position:

GKIDS is a New York-based independent film distributor focused on the best animation from around the globe. Our films have received twelve Academy Award nominations for Best Animated Feature, and GKIDS also handles the Studio Ghibli library of films, including such classics as My Neighbor Totoro and Spirited Away.

In order to keep the entirety of GKIDS running smoothly, there are many hardware, software, and networking systems in place. This infrastructure needs to be consistently monitored, maintained, and be in a state of improvement/evolution to keep up with the demanding needs of the company. The IT Coordinator will respond to IT support requests, work with the Systems Administrator to create and implement new systems, exhibit creative problem solving, and should have a passion for new technologies. 

This position will report to the Systems Administrator It is a full-time salaried position with benefits, based in the New York City area. This position requires in-person work at our NYC office.

Responsibilities:

  • Install, configure, manage, and maintain computer hardware for all staff.
  • Troubleshoot reported networking, hardware, and software issues.
  • Design and maintain networking systems and ensure optimal conditions.
  • Maintaining networking services including Routing, Firewalls, and VPNs.
  • Keep active documentation of all system configurations.
  • Train staff on IT policies and procedures to ensure compliance.
  • Organize and respond to Help Desk tickets submitted by staff.
  • Maintain full inventory of company hardware and software.
  • Perform regular audits of staff computers to ensure compliance and system health.
  • Track existing web domains as well as new purchases, renewals, and expirations.
  • Implement and maintain strong security measures to protect company data.
  • Manage account federation across all company software and services.
  • Design and implement integrations for software and hardware needs.
  • Design, manage, and adapt company databases.
  • Analyze and execute solutions to improve company systems and workflows.
  • Assist various departments with emerging IT requirements.
  • Track and report IT department expenses and create yearly budgets.

Qualifications:

  • A strong background in macOS and Windows. FreeBSD experience is a plus.
  • Strong familiarity with administering business software including Google Workspace, Slack, Office365, and Jamf. Experience with Airtable, JumpCloud, and PostgreSQL are a plus.
  • Good communication skills and a penchant for working with others.
  • 1-2 years of experience administering IT infrastructure in a business environment.

GKIDS is focused on equality, and believes deeply in diversity of race, gender, sexual orientation, religion, ethnicity and national origin. We are committed to hiring employees that reflect the films we represent, and the world around us.

IT Coordinator Application Form

  • Max. file size: 200 MB.
  • Max. file size: 200 MB.

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